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Our Process

Your first step. Your ongoing care.

Five steps to understand your options, complete your intake, and move forward with clinician-guided care.

Start with a conversation

Connect with Vale to explore your goals and ask about care options. Our team can help you find your next step.

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Begin telehealth onboarding

Continue to the secure clinical platform to begin registration and receive your intake instructions.

Share your health history

Complete your private health questionnaire, including your medical history, current medications, and goals.

Clinical review & fulfillment

A licensed clinician reviews your information and determines whether testing or treatment is appropriate. If prescribed, medication is fulfilled through the dispensing pharmacy. Timing depends on approval, testing, and availability.

Stay connected

Use the secure patient portal for treatment questions and follow-up with your clinical team. Optional Vale memberships offer additional wellness support and coaching.

A membership is not required to receive care. Clinical eligibility is determined individually.