Support
Whether you have a question about your membership or need help finding your next step, connect with Vale Wellness.
For questions about membership plans, billing, cancellations, or navigating our website, email:
Phone: (925) 263-6744
Mailing address:
Vale Wellness
3494 Camino Tassajara Ste 207
Danville, CA 94506
Please include your name and a brief description of what you need help with.
Email Support →Memberships renew automatically every 29 days, with no minimum commitment. You can cancel before your next billing to stop future renewals.
Email support for help with cancellation. Membership charges already incurred are nonrefundable, except where required by law.
For questions about symptoms, medications, prescriptions, or lab results, contact your clinical care team through the secure patient portal.
To protect your privacy, please don’t send medical records or sensitive health information to our general support email.
Visit our FAQ for information about care options, memberships, and getting started.
View FAQs →