All sales of prescribed medications are final and nonrefundable. Laboratory tests are also nonrefundable once ordered, except where required by applicable law.
If your order arrives damaged or you receive an incorrect item, Vale Wellness will arrange a replacement. Please contact support@valewellnessrx.com with your order number and a description of the issue so our team can assist you. Do not use damaged or incorrect medications; contact us for further instructions.
Membership charges already incurred are nonrefundable, except where required by law. Canceling stops future renewals; it does not refund previous charges.